How can
we help?

Answers and guides for members, plus a real person at the other end of the ticket form. If the guides below do not cover it, send a ticket and the team replies by email from hello@resalerascals.com.

SUPPORT
By email
Tickets are read and answered by the team, not a bot.
Support answers by email, usually within a day
DISCORD
Community
Fastest help for sourcing questions, from members and mods.
MEMBERSHIP
Whop
Join, cancel and manage your plan in your Whop account.
TRY:

Fix it in under a minute

The three things new members ask about most. Each of these has a step-by-step below, no ticket needed.

๐Ÿ”‘
Onboarding

Join and get your role

You pay on Whop, then connect your Discord in Whop. That gives you the Money Makers role, which unlocks the leads, the Guardian app and this website.

  1. Tap Join now and pay for the Money Makers plan on Whop.
  2. In your Whop account, connect your Discord.
  3. Whop adds the Money Makers role to that Discord account, usually within a minute.
  4. Come back here and Log in with Discord. Your dashboard unlocks automatically.
~2 min Join now
๐Ÿ”
Most common

Paid but locked out?

Most of the time, Discord is not connected in Whop yet, or this website is signed in with a different Discord account than the one with the Money Makers role.

  • Check Discord in Whop Open your Whop account and make sure the right Discord account is connected. That account gets the role.
  • Log out here, then log back in Use the Account page to log out, then sign in with the Discord account that has the role.
  • Still locked? Send a ticket below with your Discord username and we sort it out.
๐Ÿ’ณ
Billing

Manage or cancel

Billing happens in your Whop account. You can also send a cancellation request from your Account page here.

  1. Open your Whop account and go to your memberships.
  2. Cancel or update your payment method there. Access stays active until the end of the billing period.
  3. Or open Account on this site and use Cancel membership. The team confirms by Discord DM or email.

Questions we
get a lot.

How do I cancel my membership? Billing

From your Whop account, or from the Account page here with the Cancel membership button. Your access stays active until the end of your current billing cycle.

Do you offer refunds? Billing

Refunds are reviewed case by case. Send a ticket below within a day of joining with your Discord username and we will look at it quickly.

I paid but I can't find my membership. Where is it? Access

Membership is tied to the Discord account you connected in Whop, which gets the Money Makers role. If the website says you are not a member, check that Discord is connected in Whop. You may also be signed in here with a different Discord account.

Log out from the Account page, sign back in with the right Discord account, and the dashboard unlocks. Still stuck? Send a ticket with your Discord username.

How do I get my Discord role? Access

After you pay for Money Makers on Whop, connect your Discord account in Whop. The role is then added automatically, usually within a minute.

If it does not appear, check that the right Discord account is connected in Whop, then check again. If it is still missing, send a ticket with your Discord username.

What platforms do you cover? Product

The community shares daily leads for Walmart, Home Depot, Lowe's and Target in the US. Guardian's live stock checks and monitors cover Walmart today, with Home Depot coming soon.

Do I need anything besides Discord to use this? Product

No. After you join on Whop, a Discord account and a phone are all you need to start. The web dashboard and the Guardian iOS app are included with membership, no extension, no extra install required.

Is this a subscription or one-time? Billing

A monthly subscription, sold on Whop. Everything is included in the one Money Makers plan. See what is included.

Can I share my account? Access

One person per membership, please. Accounts that log in from wildly different locations or hit the deal feed at implausible speeds get flagged automatically. If you want to add a business partner, send a ticket and we will talk it through.

What are the Discord rules? Community

Be respectful, no spam, no DM recruiting, no reselling our alerts. Full rules are pinned in #welcome. We're a working community, if you're here to promote a competing service, you'll be removed without a refund.

Can I suggest a feature or new retailer? Community

Please do. Post in #feature-requests on Discord, we ship based on what the community asks for, and most requests with 10+ upvotes land in the roadmap within the quarter.

My card was charged twice, what now? Billing

Usually one of those is a temporary authorization hold that drops within 3 business days. If both post as real charges, open a ticket below with both transaction IDs and we refund the duplicate.

Can I pause my membership? Billing

Cancel from your Whop account or the Account page, and your access runs until the end of the period you paid for. Rejoin any time; your favorites and monitors are kept.

I changed Discord accounts. How do I move my membership? Access

Send a ticket below with the old and the new Discord username. We move the role and your saved favorites and monitors over.

Does this work outside the US? Product

The Discord community and the playbooks work anywhere. Leads cover stores in the US, and Guardian's stock checks cover Walmart stores in the US, so you need a US ZIP code for those.

Talk to a
real human.

Every ticket is read by our team, not a bot, not a chatbot, not an AI triage layer. If the answer is not above, we find it for you and follow up personally by email.

REPLIES FROM hello@resalerascals.com
USUALLY WITHIN 1 day
FASTEST FOR Access and billing

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